Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Last updated: August 31, 2025

Quick Summary

What We Collect

Personal information you provide and usage data to improve your experience.

How We Use It

To process orders, provide support, and enhance our services.

Your Rights

You can access, update, or delete your personal information anytime.

Introduction

Welcome to Ecomora. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we look after your personal data when you visit our website and tells you about your privacy rights and how the law protects you.

This policy applies to all visitors, users, and others who access or use our service.

Information We Collect

Personal Information

We may collect the following personal information:

  • Name, email address, phone number, and shipping address
  • Payment information (processed securely by third-party providers)
  • Order history and purchase preferences

Usage Information

We automatically collect certain information about your device and usage:

  • IP address, browser type, and device information
  • Pages visited, time spent on our website, and click patterns
  • Cookies and similar tracking technologies

How We Use Your Information

Order Processing

To process and fulfill your orders, manage payments, and provide customer support.

Communication

To send order confirmations, shipping updates, and respond to your inquiries.

Personalization

To customize your shopping experience and recommend products you might like.

Website Improvement

To analyze usage patterns and improve our website functionality and user experience.

Marketing

To send promotional emails about new products and special offers (with your consent).

Legal Compliance

To comply with legal obligations and protect our rights and interests.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We share information with trusted third-party service providers who assist us in operating our website and conducting our business.

Payment Processors

Payment information is shared with secure payment processors to complete transactions.

Legal Requirements

When required by law or to protect our rights, property, or safety.

Your Privacy Rights

You Have the Right To:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Opt-out of marketing communications

Exercise Your Rights

To exercise any of these rights, please contact us using the information below.

Contact Us

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

SSL Encryption

All data transmission is protected with SSL encryption.

Secure Storage

Your data is stored in secure, access-controlled servers.

Access Control

Limited access to authorized personnel only.